Privacy Policy

Introduction

Adult Neurology Center, PC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website adultneurologycenter.net or interact with our practice. Please read this policy carefully. By using our website and services, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request information about our services
• Schedule an appointment
• Communicate with us via phone, email, or other means

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Medical history (when relevant to services requested)
• Insurance information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Date and time of visit
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our medical services
• Processing appointment requests and communications
• Responding to your inquiries and requests
• Sending appointment reminders and follow-up communications
• Improving our website and services
• Analyzing website usage patterns and trends
• Ensuring website security and preventing fraud
• Complying with legal and regulatory requirements
• Communicating about new services, updates, or changes

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to authorized personnel who need such access to perform their job duties. This includes:

• Medical staff directly involved in your care
• Administrative staff handling appointments and billing
• IT personnel maintaining our systems
• Management overseeing practice operations

Third-Party Access

We may share your information with third parties in the following circumstances:

• Healthcare providers involved in your care
• Insurance companies for billing and claims processing
• Laboratories and diagnostic facilities
• Service providers who assist in our operations
• Legal authorities when required by law
• Emergency services in urgent situations

Third-Party Services

We use the following third-party services that may collect or process your data:

FormSubmit.co

We use FormSubmit.co to process contact form submissions. When you submit a form, your information is transmitted through their service to our email. FormSubmit.co may temporarily store your submission data. Please review their privacy policy at formsubmit.co for more information.

Google Maps

We embed Google Maps on our website to display our location. Google may collect information about your use of the map, including your location if you grant permission. For more information, see Google's Privacy Policy at policies.google.com/privacy.

Analytics

We may use analytics services to understand how visitors use our website. These services collect anonymous, aggregated data about website traffic and user behavior. We use this information to improve our website and services.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and database systems
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Physical security measures at our facilities
• Regular backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our medical services to you
• Comply with legal and regulatory requirements
• Respond to legal claims or disputes
• Maintain accurate medical records as required by healthcare regulations

Medical records are retained according to state and federal regulations, typically for a minimum of 7 years after your last visit, or longer for minors. Non-medical information is retained only as long as needed for the purposes outlined in this policy.

How Users Can Delete Their Data

You have the right to request deletion of your personal information. To request data deletion:

• Contact us via email at contact@adultneurologycenter.net
• Call us at +1 (857) 389-1232
• Send a written request to our address below

Please note:

• We may need to verify your identity before processing your request
• Some information may be retained to comply with legal requirements
• Medical records may have specific retention requirements under healthcare laws
• Deletion requests may take up to 30 days to process

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Functional Cookies: Enable enhanced functionality and personalization.
• Analytics Cookies: Help us understand how visitors interact with our website.

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

For patients under 18, we collect information from parents or guardians who authorize treatment. Medical information for minors is protected under applicable healthcare privacy laws, including HIPAA where applicable.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Restriction: Request that we restrict processing of your information in certain circumstances.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your personal information.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: